Frequently Asked Questions
Find answers to common questions about CarGo Rentals.
Your Questions, Answered
The minimum age to rent a car with CarGo Rentals is 21 years old. Renters under 25 may be subject to an additional young driver surcharge.
You will need a valid driver's license (held for at least one year), a valid credit card in your name for payment and security deposit, and a valid ID (passport or national ID card).
Our fuel policy is "Full to Full." You will receive the car with a full tank of fuel and are expected to return it with a full tank. If the car is not returned with a full tank, a refueling charge plus the cost of the missing fuel will apply.
Yes, one-way rentals are available between select CarGo Rentals locations. Please specify your desired return location during the booking process, as additional fees may apply.
Late returns may be subject to additional charges. We recommend contacting us as soon as possible if you anticipate a delay in returning the vehicle.
Generally, pets are not allowed in our rental vehicles to ensure cleanliness for all customers. If you need to travel with a service animal, please contact us in advance to make arrangements.
We offer various insurance options, including Collision Damage Waiver (CDW), Theft Protection (TP), and Supplemental Liability Insurance (SLI). You can choose the coverage that best suits your needs during the booking process.